Fulfillment // The Ins & Outs of Warehouse Receiving
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Can I ship a 3rd Party Product to the TVP Warehouse?
Yes, we have Receiving Forms that need to be submitted to announce that an incoming shipment will be delivered to the warehouse Advance Shipping Notice (ASN): this form must be submitted for all shipments that are scheduled to be delivered to the warehouse including packaging, note cards, reorde... -
How do Receiving Charges work:
A shipment is either packed on a Pallet or is shipped in parcels/cartons. Non-Compliant vs Unannounced: If a shipment arrives and the receiving forms have not been submitted, this will be considered an unannounced shipment. For non-compliant, we charge for the following: Carton Label Issue Item L... -
A packing slip is required in each box. We rely on these slips to seamlessly receive your shipments. If the packing slips provided are confusing in any way, this will delay the shipment from being processed. We ask that the packing slips are corrected accordingly before the shipment arrives to pr...
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When the shipment arrives, are the products counted or do you trust the Packing Slip?
Counting the products within the shipment: There is an extra fee if the warehouse team counts the products delivered to the warehouse. We need client approval for the count. Please note, this will delay the receiving process and accepting the products into inventory. Trusting the Packing Slip is ... -
Why do I need to submit a PHANTOM Transfer/Storage Request for 3rd Party Products?
These requests are created in PHANTOM by the client or the TVP team can fill out when desired. These requests are used by the warehouse team to update PHANTOM inventory for a new or reordered item that will be arriving at the warehouse. Steps to Create a Storage Request (New Products) A Product...